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Thai Airways cancelled dozens of flights at Bangkok airport in late September 2026 as a baggage crisis left passengers stranded and waiting for information. The airline cancelled 37 more flights after earlier cancellations, and its CEO apologised for the problems and admitted fault.
The CEO set a 72-hour target to clear the backlog of luggage. Passengers complained they were left uninformed, and the airline faced criticism over its communication during the disruption.
by WorldBrief & Maksim Micheliov | AI-generated summary
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